All of our products are stocked in the UK and will be dispatched same day if bought before cut off time - 3:00 p.m. or next working day if bought after cut off. We are working hard with couriers to extend cut off time for an later one, please keep an eye on it.
I have not received my item?
If the delivery time has past please contact us here, occasionally items are delayed or lost in the post. After confirming the item has been lost we will rearrange a re-delivery or another resolution depending on the buyers preferences.
If for any reason you are not happy with the products you received we offer a 30 day return policy from the day you received the products. Please visit our Returns section and submit a form.
If you would like to exchange the items for another please visit our Returns section and submit a return form. Once we have received the goods and inspected them ensuring they are in the condition as received we will refund you the cost of the item. You can make a new purchase of the correct items anytime or you may wait until we have refunded you for the cost of the original goods. The Postage charge will not be refunded.
Wrong/ Faulty/ Damaged Goods
If the items you received are wrong, damaged or faulty please visit our Returns section and submit a form. We will rearrange the delivery of the correct items as soon as possible or provide another solution if the buyer prefers. We will pay the return postage costs for the Wrong/ Faulty/ Damaged Goods and also for the replacement goods to be shipped.
We value our customers opinions. If you have any questions concerning Delivery Information do not hesitate to contact us.