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Terms And Conditions

Welcome to WJDtools! Before you start shopping, please take a moment to review our Terms & Conditions. By using our website and making purchases, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
Last Updated: March 1, 2024

1. General Information

1.1 Company Information: This website is operated by WJDtools Limited, a company registered in United Kingdom, with registered office at Unit 18, Hamilton Road, Sutton-in-Ashfield, Nottinghamshire, NG17 5LD. Our company registration number is 12045460.

1.2 Contact Information: For any inquiries, questions, or concerns, please contact our customer support team at info@WJDtools.co.uk or by phone at 01623 85 81 81.

2. Orders and Payment

2.1 Order Placement: By placing an order on our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

2.2 Payment: We accept payments through Credit/Debit Cards, PayPal, Klarna, including payments over the phone and cash on collection. All payments are securely processed. By using these payment methods, you agree to their respective terms and conditions.

2.3 Pricing: All prices displayed on our website are in GBP and inclusive of VAT (Value Added Tax) at the applicable rate. Prices may be subject to change without notice.

2.4 Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase. Please keep this confirmation for your records.

3. Delivery

3.1 Shipping: We offer various shipping options with associated delivery times and costs. Please refer to our Delivery & Returns section for detailed information on shipping options and charges.

3.2 Delivery Address: It is your responsibility to provide accurate and complete delivery information. We are not liable for any delays or non-delivery due to incorrect addresses provided.

3.3 Delivery Times: Delivery times may vary depending on your location, chosen shipping method, and product availability. We aim to deliver orders promptly, but we cannot guarantee specific delivery dates.

4. Returns and Refunds

4.1 Returns: We offer a 30-day returns policy for eligible items. Please refer to our Returns Policy for detailed information on the returns process, including eligibility criteria and instructions.

4.2 Refunds: Once we receive your returned item(s) and they meet our return policy criteria, we will process a refund to your original payment method. Please allow time for the refund to be completed.

5. Product Information

5.1 Product Descriptions: We make every effort to provide accurate product descriptions, images, and specifications. However, we do not warrant that product information is error-free. If you have any doubts or questions about a product, please contact us for clarification before making a purchase.

5.2 Product Availability: Product availability is subject to change. If an ordered item becomes unavailable, we will notify you as soon as possible and offer alternatives or a refund for the unavailable item.

6. Intellectual Property

6.1 Website Content: All content on our website, including text, graphics, logos, images, videos, and software, is the property of WJDtools Limmited and is protected by intellectual property laws. Unauthorized use of our website content is prohibited.

7. Privacy and Data Protection

7.1 Privacy Policy: We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

8. Governing Law

8.1 Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.

9. Amendments

9.1 Updates: We may update and modify these Terms & Conditions from time to time. Any changes will be posted on our website with the updated date. It is your responsibility to review these terms periodically.

By continuing to use our website after any changes, you accept and agree to the updated Terms & Conditions.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us for assistance.

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Welcome to our newly opened online store where you can buy specialized tools for the workshop as well as home tools. We are official UK distributor of ASTA and SATRA brands.

Contact info

  • WJDtools Limited Unit 18 Hamilton Road Sutton-in-Ashfield NG17 5LD
    United Kingdom
  • info@WJDtools.co.uk
  • 01623 85 81 81
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1. Introduction

WJDtools Limited is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or make a purchase from us.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, and phone number.
  • Payment Information: Payment details, including credit/debit card information.
  • Transaction Information: Details about purchases you make and any communications with us.
  • Technical Information: IP address, browser type, and other details collected through cookies and similar technologies.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you regarding your orders or inquiries.
  • To send you marketing communications, where you have opted in.
  • To improve our website and customer experience.
  • To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, delivery, and marketing.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee the security of your data transmitted through our website.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Objection: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@wjdtools.co.uk.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@wjdtools.co.uk

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