Online Shopping Terms & Conditions

Last Updated: 20.10.2024

Welcome to WJDtools! Before you start shopping, please take a moment to review our Terms & Conditions. By using our website and making purchases, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

1. General Information

1.1 Company Information: This website is operated by WJDtools Limited, a company registered in United Kingdom, with registered office at Unit 18, Hamilton Road, Sutton-in-Ashfield, Nottinghamshire, NG17 5LD. Our company registration number is 12045460.

1.2 Contact Information: For any inquiries, questions, or concerns, please contact our customer support team at info@wjdtools.co.uk or by phone at 01623 85 81 81.

2. Orders and Payment

2.1 Order Placement: By placing an order on our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

2.2 Payment: We accept payments through Credit/Debit Cards, PayPal, Klarna, including payments over the phone and cash on collection. All payments are securely processed. By using these payment methods, you agree to their respective terms and conditions.

2.3 Pricing: All prices displayed on our website are in GBP and inclusive of VAT (Value Added Tax) at the applicable rate. Prices may be subject to change without notice.

2.4 Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase. Please keep this confirmation for your records.

3. Delivery

3.1 Shipping: We offer various shipping options with associated delivery times and costs. Please refer to our Delivery & Returns section for detailed information on shipping options and charges.

3.2 Delivery Address: It is your responsibility to provide accurate and complete delivery information. We are not liable for any delays or non-delivery due to incorrect addresses provided.

3.3 Delivery Times: Delivery times may vary depending on your location, chosen shipping method, and product availability. We aim to deliver orders promptly, but we cannot guarantee specific delivery dates.

4. Returns and Refunds

4.1 Returns: We offer a 30-day returns policy for eligible items. Please refer to our Returns Policy for detailed information on the returns process, including eligibility criteria and instructions.

4.2 Refunds: Once we receive your returned item(s) and they meet our return policy criteria, we will process a refund to your original payment method. Please allow time for the refund to be completed.

5. Product Information

5.1 Product Descriptions: We make every effort to provide accurate product descriptions, images, and specifications. However, we do not warrant that product information is error-free. If you have any doubts or questions about a product, please contact us for clarification before making a purchase.

5.2 Product Availability: Product availability is subject to change. If an ordered item becomes unavailable, we will notify you as soon as possible and offer alternatives or a refund for the unavailable item.

6. Intellectual Property

6.1 Website Content: All content on our website, including text, graphics, logos, images, videos, and software, is the property of WJDtools Limmited and is protected by intellectual property laws. Unauthorized use of our website content is prohibited.

7. Privacy and Data Protection

7.1 Privacy Policy: We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

8. Governing Law

8.1 Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.

9. Amendments

9.1 Updates: We may update and modify these Terms & Conditions from time to time. Any changes will be posted on our website with the updated date. It is your responsibility to review these terms periodically.

By continuing to use our website after any changes, you accept and agree to the updated Terms & Conditions.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us for assistance.