By visiting this website you accept, and agree to, the Terms & Conditions below. We reserve the right to change the Terms & Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.
Purchases can be paid using the following secure payments methods:
Product Specifications & Application
The specifications published on this website are accurate at the time of publishing to the best of our knowledge. There may be small manufacturing variations of size, shade of color and other specifications. If the item received has been deemed unsuitable because of a manufacturing variation or the variation is severe and may be deemed "wrong" please see the Wrong/ Faulty/ Damaged section of these terms & conditions. We will resolve any issue to the best of our ability.
The majority of items will be delivery within 1 to 3 working days period by DHL, Royal Mail or Hermes. The delivery times of the courier will be equal or less than those selected by the buyer at checkout.
If you have not received your items please contact us. We will investigate the issue and contact you with the information discovered. Items may be lost or delayed in the post, UK orders not received after 2 weeks of payment will be deemed "lost in post" and 3 weeks for International orders. If the item has been deemed lost we will arrange a re-delivery or a different solution if the customer prefers.
Orders may be cancelled up until the goods have been dispatched, we use automated shipping program and we can't guarantee item will be cancel if you only send us an e-mail. If you need to cancel your order please open an cancellation request through eBay this will automatically stop your order from being process. If the goods have been dispatched please submit a return form in the Returns section.
If for any reason you are not happy with the products you received we offer a 30 day return policy from the day you received the products, please visit our Returns section to submit a return form. The return postage cost will be paid by the customer unless the products received are Wrong/ Damaged/ Faulty in which case see the Wrong/ Damaged/ Faulty Goods section of these terms & conditions. Once the returned items have been received a refund will be sent providing the goods are in the condition received by the customer, only the cost of the item will be refunded (not including the postage cost). Refunds will be sent within 2 working days.
If you would like to exchange the items for another please visit our Returns section and submit a return form. Once we have received the goods we will refund you the cost of the item providing they are in the condition as received. You can make a new purchase of the correct items anytime or you may wait until we have refunded you for the cost of the original goods. Refunds will be sent within 2 working days once we have received and inspected the goods.